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Advising App® helps student-facing staff reach the right students, understand what they need, and guide every interaction toward a clear next step.
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Reach students by text and email while keeping every conversation organized and searchable. Answer routine questions around the clock with responses grounded in approved campus content. Plan outreach sequences that combine messages, reminders, staff actions, and follow-up. |
See each student's records, notes, messages, tasks, and history in one place so staff can act with context. Identify priority student populations and launch targeted outreach, tasks, care team updates, and follow-up. Connect securely with campus systems while supporting SSO and enterprise security and compliance requirements. |
Advising App brings communication, student context, outreach, and relationship management into one connected platform for colleges and universities.
It is designed to help teams:
- Keep student conversations organized and accessible.
- Reduce repetitive questions with AI-powered support grounded in approved content.
- Coordinate outreach across messages, reminders, tasks, and staff actions.
- Give staff a more complete view of each student.
- Identify and engage priority student populations.
- Connect with campus systems while supporting enterprise security requirements.
To run Advising App locally, start with the Local Setup Guide.
Advising App is developed by Canyon GBS and is available as both source-available software and a fully managed, supported SaaS offering for colleges and universities.
The source code is distributed under the Elastic License 2.0.
Contributing
Advising App is maintained by the Canyon GBS engineering team.
Before beginning a contribution, please open an issue describing the proposed feature, enhancement, or fix.
Contributions should be approved by the product team before development begins.
Once approved:
- Fork the repository.
- Create a feature branch.
- Make and test your changes.
- Rebase your branch on the latest
mainbranch. - Open a pull request linked to the relevant issue.
Acknowledgments
Special thanks to the Postsecondary Success team at the Gates Foundation for supporting the creation and release of Advising App.
Advising App® by Canyon GBS®
Trusted technology for organizations that serve the public good.
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