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Fix what the reviews of questions, tickets and the team found - #56
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Questions and approvals - An answer counts as read the moment Claude starts replying, not when the run ends: a crash later can no longer hand an approval over twice. - Stopping the run that was to read an answer drops it, so no later turn is told "Do it now" for a step the human stopped (queued messages that take over still carry it). - A continued run whose own note already carries the answer doesn't get a second copy; a lost session's retry keeps it. - A reply sent while the agent is still asking waits a moment and counts as the answer (chat, ticket, Slack/Telegram/Teams owner). - A follow-up in a platform chat that asks a question posts its answer once. - An automation's reminder replaces the earlier notice, so answering settles it. Tickets - A manager's note no longer leaves a waiting ticket in progress for good; its notes count per ticket and belong to no run of the ticket. - Cancelling a waiting coding ticket's follow-up delivers it like a run's end: push and pull request. - A follow-up an earlier run set is cancelled once a later run finished the work, instead of keeping the ticket waiting. - Deleting a waiting ticket no longer delivers it on the way out. - Ticket cost counts each run's own cost: runs from before the session-cost fix only count what they added to the chat's session. Totals are added up again once, and after a restore (with who filed the ticket and why it is blocked). - The reply box drops its "Sending…" row once sent; the phone stops saying "Working on it" for tickets that wait. - "Open the pull request" is recorded once, not every round. Team - The handoff card follows exactly the run its result names. - A continued run that waits for a free slot stays "queued"; Activity's live list and follow-ups count running runs only. - Reporting loops are found however long the line. - "On its plate" shows waits for Claude's usage limit (runs list their pause). - Any stop by the human clears "Last run failed" (chat, board, platform, a paused run). - An agent can't set a lead that reads secrets or controls the computer when it couldn't hand that agent work itself; agents aren't steered to hand decisions to a lead that manages agents. - A sender name read from a message is shown as another agent's, never as the human.
# Conflicts: # packages/core/src/runner/runner.ts
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Questions and approvals
run ends: a crash later can no longer hand an approval over twice.
is told "Do it now" for a step the human stopped (queued messages that
take over still carry it).
second copy; a lost session's retry keeps it.
as the answer (chat, ticket, Slack/Telegram/Teams owner).
settles it.
Tickets
its notes count per ticket and belong to no run of the ticket.
end: push and pull request.
the work, instead of keeping the ticket waiting.
session-cost fix only count what they added to the chat's session.
Totals are added up again once, and after a restore (with who filed the
ticket and why it is blocked).
saying "Working on it" for tickets that wait.
Team
live list and follow-ups count running runs only.
pause).
a paused run).
when it couldn't hand that agent work itself; agents aren't steered to
hand decisions to a lead that manages agents.
as the human.
Checks
pnpm typecheck: all packages pass